Center for Emergency Resources and Housing
Serving as a critical hub of resources for individuals from the Phoenixville, Mont Clare, East Pikeland, and Schuylkill Township area.
IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING HOUSING INSTABILITY OR HOMELESSNESS
Please call 2-1-1 or visit 211sepa.org to access immediate shelter and other key services.
The Center for Emergency Resources and Housing (CERAH)
​Located on the HEART Campus in Downtown Phoenixville, CERAH is a year-round resource hub designed to provide access to critical human services.
Center Information
35 Hall Street
Phoenixville, PA 19460
(Lower level of church building.)
Call or Text: (484) 393 - 2583
Email: cerah@annsheart.org
Entrance to CERAH is through the two large purple doors of the church facing our Hall Street parking lot.
CORE SERVICES
* Provided to Phoenixville area residents experiencing homelessness who have called 2-1-1 and
have been verified as homeless by the Chester County Street Outreach Team.
Services we do not provide
While we aim to meet as many needs as possible, we cannot do it all.
We do NOT provide:
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Rental Assistance or Eviction Prevention
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​Financial Assistance / Utility Bill Assistance
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Hotel Stays
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Vehicle Repair or Purchase Assistance
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Legal Services / Advice
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Gift cards
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For information on these services, please call 2-1-1 to be connected to the Chester County Human Needs Network.
Winter Program & Services
​Ann's Heart believes that whether it is 35º or 40º it is too cold to sleep outside at night during the winter months. This is why CERAH's Winter Program is provides overnight emergency shelter from mid-November to mid-April seven days a week. However, during a severe weather event the center may remain open throughout the day to ensure that guests have a safe and warm place to shelter from the storm.
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Winter Program services include access to:​
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Overnight emergency shelter *
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Showers and laundry
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Healthy meals produced by the HEART Kitchen
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Direct referrals to other services and resources
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* Shelter and Housing Case Management are available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System.
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PLEASE CALL OR TEXT (484) 393-2583 FOR BED AVAILABILITY
Summer Program & Services
The CERAH Summer Supportive Services Program offers free access to shower and laundry facilities to individuals from the Phoenixville area.
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Summer Program services include access to:
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Showers and laundry
(Towels, toiletries, laundry detergent, dryer sheets, and a laundry-folding area are available) -
Lockers
(Available to hold belongings while guests are in the building. All belongings must leave with the guest.) -
Water, coffee, and snacks​​
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Direct referrals to other services and resources
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* Housing Case Management is available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System. ​
Code Red
Daytime Emergency Cooling
Open on days where the heat index is 95 degrees or hotter, the Code Red program, located below Sacred Heart Church in Phoenixville, provides a hot weather, daytime cooling center for men, women and families. According to Chester County regulations, "Code Red procedures are put into place when the daytime temperature reaches 95 degrees F by 11am on two consecutive days or temperatures reach 100 degrees F any given day."
Housing Case Management
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Housing Case Management is available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System. Anyone interested in case management must complete our intake process and provide proof of residency.
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We do NOT provide cash assistance, gift cards, rental or utility assistance.​