CERAH
Serving as a critical hub of resources for individuals from the Phoenixville, Mont Clare, East Pikeland, and Schuylkill Township area.
IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING HOUSING INSTABILITY OR HOMELESSNESS
Please call 2-1-1 or visit 211sepa.org to access immediate shelter and other key services.
The Center for Emergency Resources at Ann's Heart (CERAH), located below Sacred Heart Church in Phoenixville, serves as a hub of critical resources and is open to individuals from the Phoenixville, Mont Clare, East Pikeland, and Schuylkill Township area.
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Ann's Heart believes that no one should be without access to basic hygiene services, so we are expanding our programs to meet the need in our community.
CERAH provides year-round services, including weather-dependent shelter (Code Red / Code Blue), supportive services (showers/laundry), and emergency housing case managment.
Center Information
Address
35 Hall Street
(Lower Level of
Sacred Heart Church)
Phoenixville, PA 19460
Contact
Seasonal Hours
Summer Services
May - October
OPEN:
Monday, Tuesday, Thursday, Friday, Saturday
8:00 PM - 11:00 AM & 1:00 PM - 3:00 PM
Entrance to CERAH is through the two large purple doors of the Church facing our Hall Street parking lot.
Closed from 11:00 AM to 1:00 PM
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CLOSED: Wednesday & Sunday All Day
CERAH Summer Services Program
The CERAH Summer Services Program offers free access to shower and laundry facilities to individuals from the Phoenixville area.
This is not a day room program.
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Towels, toiletries, laundry detergent, dryer sheets, and a laundry-folding area are available;
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Lockers are available to hold belongings while guests are in the building. All belongings must leave with the guest.
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No meals or food are available at our location. Those in need of a meal can visit St. Peter's Church at 121 Church Street M-F from 12P - 1:30P for lunch, or visit PACS (local food pantry) at 101 Buchanan Street.
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Water and coffee is available for guests.
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Case Management is available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System. Anyone interested in case management must complete our intake process and provide proof of residency.
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We do NOT provide cash assistance, gift cards, rental or utility assistance.
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A cooling center will be open on Code Red days as determined by staff, and will be shared through our community partners and on social media.
CORE SERVICES
Weather Dependent Shelter
We provide emergency shelter for individuals experiencing housing insecurity in the Phoenixville area.
Housing Case Management
Assistance applying for housing and other resources provided by local and county-based providers.*
Supportive Services
FREE access to shower and laundry facilities for Phoenixville area residents experiencing or on the verge of homelessness.
* Provided to Phoenixville area residents experiencing homelessness who havecalled 2-1-1 and have been verified as homeless by the Chester County Street Outreach Team.
Services we do not provide.
While we aim to meet as many needs as possible, we cannot do it all.
CERAH cannot provide the following services, but we have provided information about partner organizations who may be able to help.
We do not provide overnight shelter outside of the Code Blue Overnight Emergency Warming Program (November through December).
Call or text 2-1-1, or visit www.211sepa.org to be connected to Chester County Homelessness Services.
Weather Dependent Shelter
IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING HOUSING INSTABILITY OR HOMELESSNESS
Please call 2-1-1 or visit 211sepa.org to access immediate shelter and other key services.
Code Blue
Overnight Emergency Warming Center
COLD WEATHER SHELTER PROVIDED NOVEMBER THROUGH APRIL
The Code Blue program, located below Sacred Heart Church in Phoenixville, provides a cold weather, overnight center for men, women and families. According to Chester County regulations, "Code Blue is when temperatures dip to 35 degrees or below (considering the wind chill factor). This is when the risk of hypothermia, frost bite, or other cold-related injuries could occur if outside for prolonged periods of time."
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Ann's Heart believes that whether it is 35º or 38º it is too cold to sleep outside at night during the winter months. This is why the Code Blue Overnight Emergency Warming Program is open from mid-November to mid-April (depending on the weather for any given year) from 8 PM to 8 AM, seven days a week, with one paid staff member and up to two volunteers per shift each night. However, during a severe weather event the center may remain open throughout the day to ensure that guests have a safe and warm place to shelter from the storm.
CENTER HOURS
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Monday - Friday: Open at 8:00 PM
SATURDAY: Open at 8:00 PM
SUNDAY: Open at 6:00 PM
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CONTACT INFO
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(484) 393 - 2583
CALL OR TEXT
Email: cerah@annsheart.org
CORE SERVICES
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Overnight Shelter
Showers & Laundry
Dinner & Breakfast
Housing Case Management
Direct Referrals
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WHO WE SERVE
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Men, women, and families from the Phoenixville, Mont Clare, East Pikeland TWP, and Schuylkill TWP area.​
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Code Red
Daytime Emergency Cooling Center
EXTREME HEAT DAYTIME COOLING
MAY THROUGH OCTOBER
Open on days where the heat index is 95 degrees or hotter, the Code Red program, located below Sacred Heart Church in Phoenixville, provides a hot weather, daytime cooling center for men, women and families. According to Chester County regulations, "Code Red procedures are put into place when the daytime temperature reaches 95 degrees F by 11am on two consecutive days or temperatures reach 100 degrees F any given day."
CENTER HOURS
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Code Red Days will be announced online on our social media outlets and through community partners as they arise.
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HOURS: 12:00 PM - 7:00 PM
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CONTACT INFO
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(484) 393 - 2583
CALL OR TEXT
Email: cerah@annsheart.org
CORE SERVICES
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Daytime Shelter
Showers & Laundry
Community Fridge
Direct Referrals
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WHO WE SERVE
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Men, women, and families from the Phoenixville, Mont Clare, East Pikeland TWP, and Schuylkill TWP area.​
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