Center for Emergency Resources and Housing
​Located on the HEART Campus in Downtown Phoenixville, CERAH is a year-round resource hub designed to provide access to critical human services.
Center Information
35 Hall Street
Phoenixville, PA 19460
(Lower level of the146 Church Building)
Call or Text: (484) 393 - 2583
Email: cerah@annsheart.org
Entrance to CERAH is through the two large purple doors of the church
facing our Hall Street parking lot.
IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING HOUSING INSTABILITY OR HOMELESSNESS
Please call 2-1-1 or visit 211sepa.org to access immediate shelter and other key services.
Hours
Daytime Supportive Services
Re-opening November 12th, 2025
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Wednesday, Friday, Saturday, Sunday
10:00 AM to 3:00 PM
Thursday
1:00 PM - 6:00 PM
** 12:00 PM - 3:00 PM
Drop-in Housing Case Management Hours & On-Site Human Needs Network Mobile Navigator Available
Winter Services Program Update
Due to facility challenges, we will not be providing our typical overnight emergency shelter this winter.
We will continue to operate our daytime Supportive Services program through the winter, providing:
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Housing case management - including diversion and coordination with both the Street Outreach Team and other shelters
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Shower & Laundry Program
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Access to meals and a food pantry (in partnership with PACS)
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Referrals to partners and services to meet guest needs
CORE SERVICES
* Provided to Phoenixville area residents experiencing homelessness who have called 2-1-1 and
have been verified as homeless by the Chester County Street Outreach Team.
SERVICES NOT PROVIDED
While we aim to meet as many needs as possible, we cannot do it all.
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Rental Assistance or Eviction Prevention
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​Financial Assistance / Utility Bill Assistance
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Hotel Stays
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Vehicle Repair or Purchase Assistance
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Legal Services / Advice
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Gift cards
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For information on these services, please call 2-1-1 to be connected to the Chester County Human Needs Network.
Supportive Services
Supportive Services
The CERAH Supportive Services Program offers free access to shower and laundry facilities to individuals from the Phoenixville area.
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Services include access to:
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Showers and laundry
(Towels, toiletries, laundry detergent, dryer sheets, and a laundry-folding area are available) -
Lockers
(Available to hold belongings while guests are in the building. All belongings must leave with the guest.) -
Water, coffee, and snacks​​
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Direct referrals to other services and resources
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* Housing Case Management is available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System. ​
Housing Case Management
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Housing Case Management is available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System. Anyone interested in case management must complete our intake process and provide proof of residency.
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We do NOT provide cash assistance, gift cards, rental or utility assistance.​